Trust and transparency key to future business success

The ICO has launched a new code of practice for all UK organisations that collect and use customer data. This is the first guidance note since Elizabeth Denham took over from the previous ICO Christopher Graham.

It explains how businesses must comply with the existing Data Protection Act and the upcoming GDPR which comes into force in 2018. It calls for organisations to become more transparent with consumers about how their data is being used. This comes off the back of ICO research which reveals that one in four people don’t trust companies to look after their personal data responsibly. It suggests one area that can be improved are privacy notices on websites. The research shows that the majority of organisations don’t update their statement regularly. However, in accordance with DPA and GDPR it should be reviewed as a business develops its processes and procedures. To assist companies with this the ICO has created a Privacy Statement Checklist which can be found here:

As we move towards GDPR transparency and trust are crucial. Good data hygiene is a fundamental part of this and we can assist businesses wanting to work towards GDPR compliance. The ICO’s new code of practice can be read here: